Hoteli v Beninu

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"Nice hotel & grounds considering they were recovering from the hurrican the gardens were very well cared for with a small amount of repair work going on which didnt bother us, pool area had plenty of room & beds, we used the restaurant for beakfast, the omlettes were nice. Lots of shops & places to eat near by on Jimmy Cliff Boulevard, we stayed 2nights so didnt get much time to explore outside, we stopped here before we departed home, 10mins to airport."

Our room was next to the main road so we had alot of traffic noise, a pool view room I would advise to avoid this.

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"Nice hotel & grounds considering they were recovering from the hurrican the gardens were very well cared for with a small amount of repair work going on which didnt bother us, pool area had plenty of room & beds, we used the restaurant for beakfast, the omlettes were nice. Lots of shops & places to eat near by on Jimmy Cliff Boulevard, we stayed 2nights so didnt get much time to explore outside, we stopped here before we departed home, 10mins to airport."

Our room was next to the main road so we had alot of traffic noise, a pool view room I would advise to avoid this.

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"The shuttle bus from the airport was on site when we arrived and very comfortable after the plane ride. Check in was quick and the staff was amazing. Our room was exceptionally clean and the bed was comfortable."

Nothing bad to say.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"Very good facilities and wonderful staff. Very child friendly."

Concierge service is not at the same level.

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Large hotel with really friendly and helpful staff."

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Aucun.

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"Sve pohvale,odlican smjestaj i dorucak.Parking u garazi odlican."

Aucun.

"Good location Very friendly staff Food also very good"

Nothing

"Zelo urejeno in lično okolje in zunanjost objekta, trije bazeni. Osebje je izjemno prijazno in ustrežljivo. Hotel je neposredno ob morju, ležalniki na hotelski plaži so nekoliko dvignjeni od morja a vseeno le nekaj metrov stran, tako da lahko do morja dostopaš neposredno iz hotelske plaže."

Sobe bi lahko osvežili. Ob prihodu smo prejeli 1 steklenico pitne vode na osebo, osebje nam je povedalo, da nam ker nimamo all inclusive paketa to pripada le ob prihodu. Glede na to, da voda predstavlja minimalen strošek ob lahko ponudili na primer 1 steklenico pitne vode na osebo na dan. Ležalnikov na plaži ni dovolj za vse goste, večina si jih rezervira že takoj zgodaj zjutraj. Zaščita ored komarji okoli postelje je imela več lukenj.

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Lokacija. Tudi to, da lahko gosti ob odhodu zadnji dan (brezplacno) pustijo prtljago v posebni sobi in pridejo ponjo pozneje. Prav tako lahko gosti takrat pocakajo v veliki skupni sobi,na primer ko je dezeven dan in sprehod po mestu ni privlacen. Jaz sem tako imel odhod avtobusa sele zvecer."

Vsec mi ni bilo loputanje vrat sosednjih sob in skupnih sanitarij, tudi ponoci. Kljuke vrat so namrec taksne, da je normalno zapiranje vrat tezje.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Všeč mi je bil popolnoma vse.Lepa in čista soba,dobra hrana, odlična lokacija in avtobusni prevoz ki naju je pobral direktno pred hotelom in pripeljav tik pred mestom.Poleg tega tudi zelo prijazno in ustrežljivo osebje."

Aucun.

"Nice hotel & grounds considering they were recovering from the hurrican the gardens were very well cared for with a small amount of repair work going on which didnt bother us, pool area had plenty of room & beds, we used the restaurant for beakfast, the omlettes were nice. Lots of shops & places to eat near by on Jimmy Cliff Boulevard, we stayed 2nights so didnt get much time to explore outside, we stopped here before we departed home, 10mins to airport."

Our room was next to the main road so we had alot of traffic noise, a pool view room I would advise to avoid this.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"Fantastic location right in the heart of the city. Good Breakfast, friendly staff, we arrived and was allocated a double but was quickly changed to a Twin room."

Could not locate the pool.

"The easy access and always someone at front desk to help"

I love everything

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.