Muulao Hostel

"Great location, beds are comfortable, the breakfast is good, the common areas are nice and the place is very clean."

"I checked in and was charged 100,000 more than the actual price. When I got to the room, I realized it wasn’t what I had booked. It was a 6-bed dorm instead of a 4-bed one. When I went to the reception to ask about the price and the room situation, the guy working there realized the mistake with the price but said I couldn’t move to the 4-bed dorm because it was fully booked. Fair enough—overbooking happens—but I didn’t understand why this wasn’t communicated to me beforehand. They simply transferred me to a different room. I ended up extending my stay for three more nights but paid different prices for each night. I didn’t say anything because there was definitely a communication barrier and I didn’t want to stress myself out, but it didn’t feel fair at all. I paid the same price as the 4-bed dorm for all the nights I stayed in the 6-bed room, except for the last night. So yeah, that was a bit disappointing and left a bad first impression. They also turn the AC off from 11 AM until 2 PM. I’m not sure why, but during the dry season, in a fully booked room with no windows, it doesn’t make any sense. The room gets so hot that the only option is to leave. A few of the showers also didn’t have warm water."

"Very clean and professionally run Seamless bus transfers"

"All good"

"Comfortable stay. Clean. Helped me book my night bus. Has lockers by the beds."

"Not a social hostel."

"Lovely friendly staff who try really hard even with a language barrier. Very clean. Free breakfast. Cute cat. Nice bathroom"

"The shower was pretty much always cold. Most of the bathrooms were downstairs which was mildly inconvenient"

"Staff were really nice and beds are really comfortable . Breakfast is good especially for the price! The hostel is quiet and relaxing, there are two common areas one indoor and one outdoor. There is even a communal kitchen and free water too!"

"My locker didn’t work because a previous guest lost the key:("

"Staff are very friendly and helpful. It was very clean. The location is fine, and the night markets are walking distance."

"Aucun."

"- very spacious bed and not super hard mattress - overall pretty clean"

"Breakfast could be a little more"

"Staff was very nice and helpful with bookings. Chill area upstairs and at reception. Good location. Everyone was very respectful and relaxed."

"Not very social."

"Amazing stay. Pool is serene, great breakfast that fills you up in the morning with your coffee. Wifi was good."

"Nothing, it ws great how it was."

"This is a really clean friendly hostel. . The location is good and the staff were very friendly and helpful. The female only dorm was very private and comfy beds too. I would stay here again."

"The breakfast was good but could be varied a little instead of exactly the same each day"